System Administration

Setup rates, services and sites

• Add a new rate type
• Add a new support category
• Add a new service for Support At Home
• Add a rate to a service
• Link a service to a site
• Checklist for setting up a service for Support At Home

Lumary AC settings

• Set up automated incident ownership and notifications
• Avoid issues with Salesforce configuration and settings

Change a record layout

• Add a tab and/or component to a customised Lightning page layout