Lumary AC - This article introduces the Support At Home claim process in Lumary. It provides an overview of how the claim process works and includes a list of records that are created during the process.

Lumary enables providers to claim support at home funds, providing a streamlined and reliable way to manage service delivery, payment items, and claim submissions.

In this article, we'll explain:

• claim process overview in Lumary, and 
• claiming object model

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Claim process overview in Lumary

The below diagram shows an overview of the bulk upload claims process between Lumary and Services Australia.

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Claiming object model

The below diagram introduces the high-level relationships between Lumary records, as part of the Support At Home claiming process.

The following table includes more information about the different types of records are used and when they're typically created.

Type	Use
Extract Item	Uses service delivered (SD) records to include all of the information required for a SAH claim to be processed. Automatically created when an Service Delivered is included in a SAH Extract.
Extracted Service Delivered	Tracks Service Delivered records that have been previously extracted via the SAH Extract. Supports preventing users from editing extracted service delivered (SD) records. Automatically created when an Service Delivered is included in a SAH Extract.
Claim	Store and track the status of claims for the payment of invoices. Automatically created when Lumary processes the Payment Statement file. Lumary determines whether a Claim record already exists for the given Claim Identifier or if a new Claim record needs to be created.
Payment Item	Store and track the payment items related to a claim. Automatically created when Lumary processes the Payment Statement file.
Payment Item Budget	Store and track the payment item budget related to a payment item.  Multiple budgets can be drawn down for a single payment item. Automatically created when Lumary processes the Payment Statement file.
Journal Entry	Provide information about how and when incoming and outgoing funds had an impact on the funds available to a client's Support At Home. Automatically created when Lumary processes the Payment Statement file.

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